Política de privacidade

Here is the English translation:

Privacy Policy — Bloom Nova

At Bloom-Nova, the protection of your personal data is a priority. This Privacy Policy explains how we collect, use, and protect your information, in accordance with the General Data Protection Regulation (GDPR — EU 2016/679).

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ARTICLE 1 — DATA CONTROLLER

Trade name: Bloom-Nova
Address: 5830 E 2nd St, Ste 7000 #33878, Casper, Wyoming 82609, USA
Phone: +1 784 814 6447
Email: info@bloomnova.store

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ARTICLE 2 — DATA COLLECTED

In the course of using our website and placing orders, we may collect the following data:

• Identification data: first name, last name, email address, phone number
• Delivery data: postal address
• Payment data: securely processed by our payment provider (we do not store any banking information)
• Browsing data: IP address, cookies, pages visited, time spent on the site

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ARTICLE 3 — PURPOSES OF PROCESSING

Your data is collected and used for the following purposes:

• Processing and tracking your orders
• Customer service and after-sales support
• Sending order confirmations and shipping notifications
• Improving our website and services
• Complying with legal and accounting obligations

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ARTICLE 4 — LEGAL BASIS

The processing of your data is based on:

• Performance of a sales contract (order processing)
• Your consent (non-essential cookies, marketing communications)
• Compliance with legal obligations (invoicing, accounting)
• Our legitimate interest (service improvement)

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ARTICLE 5 — DATA RETENTION

Your data is kept only for as long as necessary for the purposes for which it was collected:

• Order data: 10 years (legal accounting requirement)
• Customer account data: until account deletion or 3 years of inactivity
• Browsing data: up to 13 months

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ARTICLE 6 — DATA SHARING

We never sell your personal data. It may only be shared with:

• Payment providers (for secure transaction processing)
• Shipping carriers (for order delivery)
• Shopify Inc. (hosting and management of our online store)

These providers are contractually required to protect your data and use it only for the intended purposes.

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ARTICLE 7 — INTERNATIONAL TRANSFERS (OUTSIDE EU)

Some of our providers (including Shopify) may be located outside the European Union. In such cases, data transfers are carried out in compliance with GDPR safeguards (standard contractual clauses, adequacy decisions).

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ARTICLE 8 — YOUR RIGHTS

Under GDPR, you have the following rights regarding your personal data:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: limit processing of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to certain processing activities

To exercise any of these rights, contact us at: info@bloomnova.com

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ARTICLE 9 — COOKIES

Our website uses cookies to improve your browsing experience. These may include:

• Essential cookies: necessary for website functionality (cart, session)
• Analytics cookies: traffic measurement and statistics
• Marketing cookies: ad personalization (with your consent)

You can manage your cookie preferences at any time via the cookie banner on our site.

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ARTICLE 10 — SECURITY

Bloom-Nova implements all appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

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ARTICLE 11 — CHANGES

Bloom-Nova reserves the right to modify this Privacy Policy at any time. The current version is the one published on our website.

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CONTACT

For any questions regarding your personal data:
Email: info@bloomnova.com
Address: 5830 E 2nd St, Ste 7000 #33878, Casper, Wyoming 82609, USA